Frequently Asked Questions

Do you accept returns or exchanges?

Due to the handmade and personalized nature of most of our items, refunds and exchanges are not typically offered. However, if there is an issue with your order, please contact us at or by using the form on our Contact page and we will see if a refund/exchange applies to your situation or what we can do to help. See our Refund Policy for more information.

Do you accept custom orders?

Yes. Additional fees will apply to completely customized work, but definitely reach out to us and we will do our best to make your vision come to life!

Still need help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.

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