Frequently Asked Questions
Do you accept returns or exchanges?
Due to the handmade and personalized nature of most of our items, refunds and exchanges are not typically offered. However, if there is an issue with your order, please contact us at firstname.lastname@example.org or by using the form on our Contact page and we will see if a refund/exchange applies to your situation or what we can do to help. See our Refund Policy for more information.
Do you accept custom orders?
Yes. Additional fees will apply to completely customized work, but definitely reach out to us and we will do our best to make your vision come to life!